SUSAN

You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item.
The product(s) must be unused – in its original packaging with labels and protective stickers intact – and still in the same new condition as when the watch was received.

Cancellation of a transaction in accordance with the Consumer Protection (Cancellation of a Transaction) Regulations, 2010 and the Consumer Protection Law,1981.
Cancellation of a transaction will be made on condition that the product is new without any use, including the original packaging and all the accompanying elements. Within 14 days.

Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.
Please note that “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund.

The campaign offer is based on the amount of the original purchase. In case of a return where you no longer fulfill the criteria for the campaign offer and the gift is being kept, the free gift will be charged. “
Kindly note that we do not offer free returns . Therefore, you will be subject to the shipping expenses when returning this package to us.

Kindly note that you may be subject for the shipping expenses in returning this package to us.
George Klein does not take responsibility for any items lost during the return shipping.

We offer a 2-Year warranty guarantee service for customers who purchase our products directly on the George Klein website.

For products purchased from our website, our warranty is for 2 years from the date of purchase. We will replace or repair a watch if the defect is covered by the warranty. For customers purchasing from other channels, such as local authorized retailers, the warranty service will be handled by the original retailer.

The warranty covers manufacturing defects due to faulty material or workmanship only on the watch components itself (movement, case, bracelet or strap, hands and indexes) under normal condition of use. Other components or areas not included in the above will not be covered by this warranty.